Política de envío
We are committed to delivering your orders efficiently and securely. Please review our formal shipping guidelines, rates, and procedures below.
Order Processing Time
All orders are processed within 1 to 2 business days following the receipt of your order confirmation email. Please note that order processing operates exclusively on business days, excluding weekends and observed public holidays. You will receive a secondary notification email containing your tracking details once your order has been dispatched.
Important Note: During high-demand periods—such as Black Friday, promotional events, or new product launches—processing times may experience slight extensions. We appreciate your patience during these peak seasons.
Shipping Rates
We offer tiered shipping rates based on the volume of your order. All rates are calculated and applied at checkout.
| Order Quantity | Shipping Fee |
| 1 item | $9.00 |
| 2 items | $15.00 |
| 3 items or more | $19.00 (Capped) |
Delivery Estimates
We proudly offer worldwide shipping. Please consult the table below for our available shipping methods and estimated transit times.
| Shipping Method | Estimated Delivery | Cost |
| Standard Shipping | 7–14 business days | See tiered rates above |
| Expedited Shipping | 5–7 business days | $35.00 (Flat Rate) |
Disclaimer: Delivery times are estimates and may vary depending on your geographic location and local customs processing times.
Duties & Taxes (International Orders)
To provide a seamless international shopping experience, all cross-border orders are shipped DDP (Delivered Duty Paid).
This means that all applicable import duties, taxes, and customs clearance fees are fully covered by our store. You will not be subject to any unexpected or supplementary charges upon the delivery of your package.
Order Tracking
Upon the dispatch of your order, you will receive a shipping confirmation email containing a unique tracking number. Please allow 24 to 48 hours for the tracking information to populate and become active within the carrier's system.
Incorrect or Undeliverable Addresses
It is the responsibility of the customer to ensure that the shipping address provided at checkout is entirely accurate and complete.
We absolve ourselves of liability for packages that are delayed, lost, or returned to our facility as "undeliverable" due to incorrect or incomplete address information. Should a package be returned to us for this reason, the customer will be responsible for bearing any associated reshipment costs.
Lost, Stolen, or Damaged Packages
Lost or Stolen Packages:
Our liability for the safe transit of your order concludes once the designated courier marks the shipment as "Delivered." If your tracking information indicates successful delivery but you are unable to locate your package, we strongly recommend taking the following steps:
- Thoroughly inspect the perimeter of your property and inquire with immediate neighbors.
- Contact the delivery carrier directly to initiate a formal trace or file a missing package claim.
Damaged Packages:
If your order arrives with visible external damage sustained during transit, please retain all original packaging materials, boxes, and shipping labels. These items are strictly required as evidence when formally filing a damage claim with the carrier.